Privacy Policy

Last Updated: December 17, 2024

This Privacy Policy describes how Sofia Kane (the "Site," "we," "us," or "our") collects, uses, and shares your personal data when you visit, use our services, or make a purchase on www.sofia-kane.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether as a customer, website visitor, or other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Data
To provide the Services, we collect (and have collected over the past twelve months) personal data about you from various sources, as detailed below. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect
The types of personal data we collect depend on your interactions with our Site and your use of the Services. When we use the term "personal data," we mean information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal data we collect.

Information We Collect Directly from You
Information you provide directly through the Services may include:

  • Contact information including your name, address, phone number, and email address.
  • Order details including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security.
  • Shopping data including items you view, add to your cart, save in your account, such as reward points, reviews, referrals, or gift cards, or purchase.
  • Customer support information including the information you choose to share in communications with us, such as when you send a message through the Services.

For certain features of the Services, you may need to provide specific information directly. You can choose not to provide this information, but it may limit your ability to use or access these features.

Information We Collect About Your Usage
We may also automatically collect certain information about your interactions with the Services ("Usage Data"). This may include:

  • Device information
  • Browser details
  • Network connection information
  • IP address
  • Interaction data with the Services

We use cookies, pixels, and similar technologies ("Cookies") to collect this information.

Information We Receive from Third Parties
We may obtain information about you from third parties, such as:

  • Vendors and service providers that collect information on our behalf.
  • Payment processors handling your payment details.

How We Use Your Personal Data

  • Product and Service Delivery: We use your data to fulfill orders, process payments, manage accounts, and facilitate returns or exchanges.
  • Marketing and Advertising: We may use your data to send promotional materials or customize your experience with targeted ads.
  • Security and Fraud Prevention: Your data helps us detect and mitigate fraudulent activities.

Cookies
Our Site uses cookies to enhance your experience. For details about cookies used by Shopify, visit Shopify Cookies Policy.

Data Sharing
In certain circumstances, we may share your personal data with third parties to fulfill contractual obligations or for other purposes described in this Privacy Policy.

Contact
For questions about our privacy practices or to exercise your rights, contact us at: support@globalluxurycompany.com

Under applicable data protection laws, unless otherwise stated, we are the data controller for your personal data.